A good impression of you business comes from a good public image which potential customers can see and can encourage them to patronize your products. So today business are very careful how they build their brand reputation, not wanting any negative feedback in social media sites to affect the reputation that they are trying to build up. If you want customers to be impressed in everything that you business does, then you have a difficult concern in your hands. But, if you only dwell with maintaining a positive image, then you are missing some very important assets in your success, and these are your employees. You should not undervalue your employees because they are really your primary assets, your direct link to your customers. If you have unhappy employees, don’t expect them to make your customers happy. Employees who think they are working for a company that is not great at all, then they will show this company image to your customers. There are many ways that you can cultivate a positive image in your employees.
Giving your employees a workplace that is conducive to productivity is one of the ways you can value them. If employee are met daily by air pollution coming from dirty furniture, dirty carpets and poor air quality, then you need to do something to free them from this kind of workplace situation. To achieve this, your company should hire professional carpet cleaning services and good ventilation for the room using an A/C unit. Require you cleaning team to disinfect furniture and not merely to dust them.
Give comfort to your employees by providing appliances which they can use. It is great to let your employees have a place where they can spend their short breaks or lunches where they can drink coffee and eat snacks. You can have a small kitchen where there is a kettle, a microwave over and dishwasher for their convenience. Offer your employees a variety of drinks or a bowl or fresh fruits.
Your employees should have comfortable furniture. Your employees will not be productive if their furniture is uncomfortable and sitting there for 10 hours each day would be miserable. Sooner or later, you employees would soon all have back problems and will not be able to work well because of uncomfortable chairs. It can cost you in terms of employee productivity if you have bad chairs. Changing your furniture to quality ones can improve your employees health especially ergonomic chairs or standing desks for your employees and you will see the improvement not only in their health but also in their attitude towards work.
Your employee should feel that the company cares for them. When they feel they are special then they will also give special care to your customers.